Red Water Host – Terms of Service

Effective Date: [01-01-2024]

These Terms of Service (“Terms”) govern your access to and use of the Red Water Hosting website (www.redwaterhost.com) and the services provided by Red Water Hosting (“we,” “us,” or “our”). By accessing or using our services, you agree to comply with these Terms. If you do not agree to these Terms, please do not use our services.

1. Eligibility

You must be at least 18 years old and capable of entering a legally binding contract to use our services. By using our services, you represent that you meet this eligibility requirement.

2. Account Registration and Security

To use certain features of our services, you must register for an account. You agree to:

• Provide accurate and up-to-date information during registration.
• Maintain the security of your account login details.
• Notify us immediately of any unauthorized use of your account.

We are not liable for any loss or damage from your failure to protect your account information.

3. Services Offered

Red Water Host provides various web hosting services, including Shared Hosting, Reseller Hosting, VPS, and Dedicated Server plans. We reserve the right to modify or discontinue any service at any time without prior notice.

4. Acceptable Use

You agree not to use our services for any unlawful, harmful, or prohibited activities, including:

• Hosting or transmitting any malicious or harmful software, such as viruses, spyware, or malware.
• Conducting activities that are abusive, obscene, offensive, or harassing.
• Violating the intellectual property rights of others.
• Interfering with the operation of our services or other users’ experience.
• Engaging in spamming, phishing, or similar fraudulent activities.

Violation of these guidelines may result in immediate termination of your account and may lead to legal action.

5. Payment Terms

You agree to pay all fees associated with the services you select according to the pricing listed on our Site. Payment is due at the time of purchase and on any renewal date. Failure to make timely payments may result in suspension or termination of your services.

• Renewals: Services will renew automatically unless canceled before the renewal date.
• Refunds: Refunds are provided according to our [Refund Policy](link to Refund Policy). Certain services may be non-refundable; please review each service’s terms for details.

6. Data and Privacy

Your privacy is important to us. Please review our [Privacy Policy](link to Privacy Policy), which explains how we collect, use, and protect your information.

7. Intellectual Property

Red Water Hosting retains all rights to its trademarks, logos, and other intellectual property. You may not use our intellectual property without our express written permission. Content you upload to your hosting account remains your property, but you grant us a limited license to store and process it as needed to provide our services.

8. Service Uptime and Maintenance

We strive to provide reliable hosting services. However, we do not guarantee 100% uptime, and downtime may occur due to maintenance, upgrades, or unforeseen issues. We are not liable for any damages or losses resulting from such downtimes.

9. Limitation of Liability

To the fullest extent permitted by law, Red Water Hosting is not liable for:

• Any indirect, incidental, special, or consequential damages arising from your use of or inability to use our services.
• Any loss of data, revenue, or profits resulting from service disruptions, security breaches, or any other reason.

Our total liability for any claim related to our services is limited to the amount you paid to us in the 12 months preceding the claim.

10. Indemnification

You agree to indemnify and hold Red Water Hosting, its affiliates, officers, agents, and employees harmless from any claims, damages, or costs arising from your use of our services, violation of these Terms, or infringement of any third-party rights.

11. Termination

We reserve the right to suspend or terminate your account and access to our services for any violation of these Terms or other applicable policies. Upon termination, you must cease all use of our services, and any outstanding payments will remain due.

12. Changes to These Terms

We may modify these Terms from time to time. When we make changes, we will update the “Effective Date” at the top of this page. We encourage you to review these Terms regularly to stay informed. Continued use of our services after any changes indicates acceptance of the new Terms.

13. Governing Law

These Terms are governed by and construed in accordance with the laws of [Your Country/State], without regard to its conflict of law principles. You agree to submit to the exclusive jurisdiction of the courts in [Your Country/State] for any disputes arising under these Terms.

14. Contact Us

If you have any questions about these Terms, please contact us:

• Email: [email protected]
• Mail: 8 The Green Ste R  / Dover, DE 19901 / United States